We have a 14-day return policy, which means you have 14 days after receiving your item to request a return (excluding items discounted 30% or more). This return window begins once your package has been delivered to you.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, please create an account (account.amirafit.com) and access your orders for return initiation. 

Please note:

• Items must be unwashed and not put through a dryer.
  
  
• Items covered in animal/human hair are subject to denial.
  
  
• Items covered in glitter, powder, skin cells, or other matter are subject to denial.
  
  
• Items with piling may be subject to denial.
  
  
• Items with strong odors or smells like smoke, cologne, detergent, scented sprays, body odor, etc., will not be accepted.
  
  
• Items with markings or other stains (such as deodorant) will not be accepted.
  
  
• Please ensure these Amira and sizing tags are attached, or your return will be subject to denial.
  
  
• At this time, we do not cover the cost of return shipping. For domestic US customers, the label cost will be deducted automatically from the product(s) you are returning through our returns portal.
  
  
• If you are returning your entire order, please note that the original shipping costs will not be refunded.
  
  
• Any returns that are shipped outside of 14 days of the delivery date of your order may be subject to denial. Please contact our support team if your return is delayed unexpectedly.
  
  
• If your return is denied, we will notify you via email. Your order will then be reshipped to you within 4-7 business days. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You have 7 days from the delivery date to report damages or wrong items. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items with a discount greater of 30% or more or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds / Store Credit
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please see Return Policy above. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at orders@amirafit.com.